Overalls — The AI-Enabled Life Ops Platform for Modern Benefits
Say goodbye to low engagement, and hello to resolution. Overalls finishes employee problems end-to-end — with managed execution, verified completion, and measurable outcomes.
The Problem
Legacy employee benefits average just 4% utilization. Employers pay for programs employees can't find, don't trust, or can't complete. Every renewal becomes a budget-cut conversation.
The Overalls Solution
Overalls combines AI intelligence (the Overalls Intelligence Layer) with human LifeConcierges to handle life tasks across 8 categories:
- Health Advocacy — Book specialists, dispute medical claims, find Rx savings
- Caregiving Hub — Vet SNFs and childcare, manage waitlists, navigate Medicare
- Family Logistics — Coordinate camps, tutors, pediatric care, school paperwork
- Financial Security — Build wills, optimize insurance, manage debt
- Benefits Intelligence — Answer plan-specific questions, deflect HR tickets
- Life Ops — Book movers, plumbers, travel; cancel subscriptions
- Pet Care — Vet appointments, sitter vetting, insurance claims
- Bereavement — Funeral logistics, account closures, estate admin
Key Results
- 50%+ employee engagement (vs 4% industry baseline)
- 30-50% fewer HR tickets
- Up to 12x higher utilization vs baseline
- Outcome-based pricing: Resolution Credits only burn on verified completion
How It Works
- Employee submits request via chat or app
- Overalls Intelligence Layer routes to existing benefits or activates execution
- LifeConcierges manage the task end-to-end
- Task marked "Verified Complete" with completion receipt
Pricing
Platform Subscription + Resolution Credits (outcome-based). Credits only burn on verified completion:
- Info: 1 Resolution Credit (benefit routing, policy checks)
- Quick: 3 Resolution Credits (booking, scheduling)
- Standard: 7 Resolution Credits (claim audits, insurance shopping)
- Complex: 20 Resolution Credits (billing disputes, facility vetting)
Trusted By
Reddit, Patreon, Coterie, BeatBox, Phantom, and other modern organizations.
Security
SOC 2 Type II certified. HIPAA-ready. Data minimization. BAA agreements available.
Company
Founded in 2021 in New York City. Led by CEO Jon Cooper (former Life360 CEO). Backed by RPM Ventures, Contour Ventures, Redesign Health, and others.
For Brokers & Consultants
Stop selling shelfware. Start selling resolution. Bring Overalls as a managed execution hub to your clients. Get co-branded ROI reports and completion receipts for renewals. Learn more →
For Carriers & Associations
Transform generic value-added perks into member obsession. Overalls integrates with your ecosystem and fills the gaps. Flexible pricing models available. Learn more →
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