Stop paying for benefits employees don't use.

Overalls solves employee problems end-to-end while helping employees actually use the benefits you already provide. Expert humans powered by AI handle health, caregiving, finances, and daily life — driving 50%+ engagement vs 4% industry average.

The Problem

Legacy employee benefits average just 4% utilization. Employers pay for programs employees can't find, don't trust, or can't complete. Every renewal becomes a budget-cut conversation. Employers now manage dozens of narrow point solutions, each solving one slice of a problem.

Employees bring the problem. Overalls solves it.

Employees send their problem to Overalls. Our team of experts — powered by AI — works each problem to verified completion, leveraging the benefits you already provide and filling in every gap along the way.

Real problems solved every day

These are real employee requests handled by Overalls:

Resolve an insurance claim — Claim disputed and resolved (8+ hours saved)
Find childcare — Vetted provider secured (5+ hours saved)
Coordinate elder care — Facility vetted and intake completed (8+ hours saved)
Schedule gutter cleaning — Quotes sourced and service booked (3+ hours saved)
Find an MSK specialist — In-network appointment booked (5+ hours saved)
Plan a family trip to Italy — Full itinerary built and booked (5+ hours saved)
Create a will — Attorney sourced, consultation scheduled (4+ hours saved)
Find summer camps — Registered with early-bird discount (7+ hours saved)

How It Works

SEND — Employee submits any problem via chat, text, or app
GLUE — GLUE connects employee problems to the benefits and vendors you already provide — ensuring those programs actually get used. Already have a vendor? Overalls routes there first.
SOLVE — LifeConcierges manage the task end-to-end with expert execution
DONE — Task marked "Verified Complete" with completion receipt and measurable outcomes

Resolution Matrix — 33 Real Employee Requests

Explore 33 real employee requests handled by Overalls across 8 categories:

Health Advocacy — Book specialists, dispute medical claims, find Rx savings. Case studies: Find an MSK Specialist In-Network (5+ hours saved), Disability Claim Reopened After Denial (10+ hours saved), MRI Prior Auth Approved in 48 Hours (6+ hours saved), $1,200 ER Bill Reduced After Dispute (8+ hours saved)
Caregiving Hub — Vet facilities, manage waitlists, navigate Medicare. Case studies: Vet Skilled Nursing Facilities for Mom (8+ hours saved), Emergency Backup Childcare Coordination (5+ hours saved), IEP Preparation and Advocate Sourcing (6+ hours saved), Summer Camp Search for Two Kids (7+ hours saved)
Family Logistics — Camps, tutors, pediatric care, school paperwork. Case studies: IVF Clinic Research and Insurance Coordination (10+ hours saved), Adoption Paperwork and Home Study Coordination (12+ hours saved), Private School Search After Relocation (8+ hours saved), Maternity Leave Planning and Newborn Logistics (10+ hours saved)
Financial Security — Wills, insurance optimization, debt strategy. Case studies: $300 Saved on Wedding Event Insurance (3+ hours saved), Will and Estate Document Preparation (4+ hours saved), Identity Theft Recovery Coordination (10+ hours saved), CPA Found — $2,100 in Missed Deductions (5+ hours saved)
Benefits Intelligence — Plan-specific answers, HR ticket deflection. Case studies: GLP-1 Coverage Check and Prior Auth (6+ hours saved), HSA Optimization and Deadline Rescue (3+ hours saved), Caught $800 Billing Error in EOB (4+ hours saved), Personalized Plan Comparison (5+ hours saved)
Life Ops — The everyday logistics most benefits ignore but that often determine whether a problem actually gets solved. Case studies: Schedule a Gutter Cleaning (3+ hours saved), Moving from Florida to Washington (3+ hours saved), Italy Vacation Itinerary (5+ hours saved), Leak Repair and Insurance Support (1-3 hours saved), Cancel Gym Memberships (1-3 hours saved)
Pet Care — Vet appointments, sitter vetting, insurance claims. Case studies: Emergency Vet Found at 11pm (2+ hours saved), Pet Insurance Claim Filed and Approved (5+ hours saved), Vetted Dog Walker for Post-Surgery Recovery (4+ hours saved), Puppy Training Program Sourced and Booked (3+ hours saved)
Bereavement — Funeral logistics, account closures, estate admin. Case studies: Funeral Arrangements Across States (15+ hours saved), Probate Attorney Found (8+ hours saved), Grief Counselor Matched in 24 Hours (4+ hours saved), Deceased Family Member Account Closures (20+ hours saved)

Outcomes

For Employees

88% of employees report Overalls significantly reduces stress
72% faster time-to-resolution vs point solutions alone
94% satisfaction rating across all resolved problems
3.2x fewer "mental load" days per month

For Employers

50%+ engagement vs 4% industry average — a 12x improvement
Benefits routing ensures employees use existing programs first
30–50% reduction in benefits-related HR inquiries within 90 days
5.2 productive hours returned per resolved problem

Pricing

Platform Subscription + Resolution Credits (outcome-based). Credits only burn on verified completion. Estimate the impact of higher utilization and fewer HR tickets.

Triage: Included (benefit routing, policy checks, smart referrals)
Simple: Included (booking, scheduling)
Standard: Per resolution (claim audits, insurance shopping)
Complex: Per resolution (billing disputes, facility vetting)

Credit packages: Starter (50), Growth (200), Enterprise (1,000), Scale (5,000). Calculate your ROI →

Testimonials

"We were looking for a single benefit that could actually do it all — health navigation, caregiving support, financial wellness. Overalls delivered that and the engagement numbers speak for themselves." — Sarah K., VP of People, Tech Company

"Overalls is great on its own, but the real surprise was how much it increased engagement with the other benefits we already provide." — Rebecca T., SVP of Benefits Strategy

"The hours saved don't fully capture how helpful it was. It's about reduced stress and eliminating delays." — Milly M., Overalls Member

Trusted By

Reddit, Patreon, Coterie, BeatBox, Phantom, and other modern organizations.

Security

SOC 2 Type II certified. HIPAA-ready. Data minimization. BAA agreements available.

Company

Founded in 2021 in New York City. Led by CEO Jon Cooper (former Life360 CEO). Backed by RPM Ventures, Contour Ventures, Redesign Health, and others.

FAQ

Do we need to replace our existing benefits?: No. Overalls works with the benefits you already provide. We route employees to your existing programs first, and only step in to execute where gaps exist.
Is Overalls just AI?: No. Overalls combines AI intelligence (the Overalls Intelligence Layer) with real human experts. AI accelerates research and coordination while humans execute and verify.
How does pricing work?: Overalls uses a platform subscription plus outcome-based pricing. You pay when problems are actually solved, not per-seat fees for unused services.
What problems can employees bring?: Anything across health, caregiving, family, finances, benefits and claims, and daily life logistics — from booking specialists to finding childcare to coordinating elder care.

For Brokers & Consultants

Stop selling shelfware. Start selling resolution. Bring Overalls as a managed execution hub to your clients. Get co-branded ROI reports and completion receipts for renewals. Learn more →

For Carriers & Associations

Transform generic value-added perks into member obsession. Overalls integrates with your ecosystem and fills the gaps. Flexible pricing models available. Learn more →